This Privacy Policy explains how Finverse ("we", "us", "our") collects, uses, stores, and protects your personal information when you use the Finverse website, mobile applications, and related services.
By using Finverse, you agree to the practices described in this policy. This policy should be read together with our Terms and Conditions.
We collect the following categories of information:
We use your information to:
When you use Finverse AI features, your messages and relevant account context (such as your trading journal, if you request analysis of it) are processed to generate responses.
AI conversations are used to provide the service to you and to improve safety and quality. They are not sold to third parties.
We share data only with service providers necessary to operate Finverse:
Finverse does not:
We use industry-standard safeguards to protect your data, including encryption in transit (HTTPS/TLS), access controls, and secure credential storage.
No method of transmission or storage is completely secure, but we continuously work to protect your information and will notify you of any breach as required by applicable law.
We retain your personal information for as long as your account is active or as needed to provide our services.
When you delete your account, your personal data is deleted or anonymized, except where retention is required for legal, tax, or fraud-prevention purposes.
You can delete your account at any time from the app: Settings → Account → Danger Zone → Delete Account. This permanently deactivates your account and signs you out of all devices.
You may also request deletion of your account and associated data by emailing support@finverse.in from your registered email address. We will process deletion requests within 30 days.
Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you have the right to:
Finverse is not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will delete it.
Our website uses essential cookies and similar technologies to keep you signed in and to remember your preferences. We do not use third-party advertising cookies.
We may update this Privacy Policy from time to time. Material changes will be communicated through the app or by email. Continued use of Finverse after changes take effect constitutes acceptance of the updated policy.
For privacy questions, data requests, or grievances, contact us at support@finverse.in.
This Privacy Policy shall be governed by the laws of India.